Help center
How can we help?
Setup, calls, and running your day with Orvius. Every answer describes what the product does today.
Get started
Calls
Your day
- Lead alertsEvery new lead is texted to your mobile, with email as the backup. How to set it up and test it.
- Your calendarSee Orvius jobs in Google, Apple or Outlook Calendar — and stop callers being offered times you're busy.
- The weekly results emailWhat's in the Monday email, where the numbers come from, and why some weeks show no dollar amount.
- TroubleshootingCalls not reaching Orvius, alerts not arriving, or something captured wrong — what to check first.
Account
- Billing and payoutsYour plan, and how deposits paid by customers reach your bank account.
- Your teamGive a manager or dispatcher their own sign-in to your shop, and what each role can do.
- Your dataExport everything, how long call recordings are kept, and deleting your workspace.
- Leaving OrviusCancel, take your records, and keep your phone number.
- When something breaksWhat happens to your calls if Orvius has a problem, and how we tell you.
Can’t find it? Email support@orvius.im. A person answers, normally within one business day.